PMC, a company that simplifies complexity and delivers scalable commerce transformation, has been working with leading retailers like WHSmith and Superdry to maximize value and ROI from their tech investments. As Managed Services Director at PMC, he has over 15 years of experience in service delivery, customer success, and operational leadership roles.
PMC combines strategic consulting, engineering, and its own platform Graphene to help retailers digitally transform their operations and capabilities. The company has a 25-year heritage in the retail industry and blends its deep sector expertise, data, and AI capabilities to deliver measurable outcomes.
PMC’s approach involves working closely with retailers to deliver modernized solutions, such as a recent digital transformation project with B&M. The project involved deploying a modernized Point of Sale (POS) solution across over 790 stores, which combined automated hardware builds and centralized software deployment.
This created a consistent, repeatable, and scalable roadmap, allowing the rollout to progress at speed and scale. PMC’s UK and India-based development and delivery teams supported the rollout.
Retailers face competing priorities and trade-offs between investing in innovation and cost-saving measures due to an unstable economic backdrop, softer consumer demand, and growing shopper caution. He notes that adopting simplified, product-led delivery models can help retailers drive results from their tech stacks.
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PMC’s hybrid model, which flexes to retailers’ needs, can also help drive performance effectively and economically. They work closely with retailers to understand their needs and deliver tailored solutions.
As the retail environment and trading conditions become more complex, PMC is well-positioned to help retailers address these challenges. The company’s expertise in digital transformation and its ability to deliver scalable commerce solutions make it an attractive partner for retailers looking to drive growth and improvement.
It helps retailers and brands prepare for Peak Trading.
With its expertise and experience, PMC is well-positioned to help retailers drive growth and improvement. The company’s approach involves working closely with retailers to understand their needs and delivering tailored solutions to support their business goals.
